Privacy Policy

1. Introduction

This Privacy Policy (hereinafter - "Policy") describes how BYStock (hereinafter - "we", "us" or "our") collects, uses and protects information that you provide when using our cryptocurrency exchange service (hereinafter - "Service").

We value your privacy and strive to ensure maximum protection of your data. By using our Service, you agree to the terms of this Privacy Policy.

2. Information Collection

The BYStock Service is designed with minimal data collection principles in mind. We collect the following information:

2.1. Information provided by you

To perform cryptocurrency exchanges, we only request the data necessary to conduct the operation:

  • Cryptocurrency wallet addresses for sending and receiving funds
  • Exchange amounts

We do not require personal identifying information such as name, address, phone number, or identity documents.

2.2. Automatically collected information

When using our Service, we automatically collect some technical information, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Language settings
  • Time and duration of visit
  • Pages visited

This information is used to ensure security, improve functionality, and analyze Service usage.

3. Use of Information

We use the collected information for the following purposes:

  • Processing and executing cryptocurrency exchange operations
  • Providing technical support
  • Improving and optimizing the Service
  • Ensuring security and preventing fraud
  • Analyzing Service usage to improve user experience
  • Complying with legal requirements and obligations

4. Data Storage and Protection

We take all necessary measures to protect your information from unauthorized access, use, or disclosure. To protect data, we use the following measures:

  • Data encryption during transmission and storage
  • Limited access to information based on the need-to-know principle
  • Regular security system updates
  • Monitoring and control of system access

Transaction information is stored only for the time necessary to complete the exchange operation and subsequent customer service. After that, we delete or anonymize data when it is no longer needed for the purposes for which it was collected.

5. Data Sharing with Third Parties

We do not sell, exchange, or transfer your information to third parties, except in the following cases:

  • If necessary to complete the exchange operation (for example, to conduct transactions in blockchain networks)
  • If required by law or by request of government authorities
  • To protect our rights, property, or safety, as well as the rights, property, or safety of our users or others

In case of data transfer to third parties, we ensure appropriate protection measures and guarantee that your information will be used only for the stated purposes.

6. Cookies and Similar Technologies

Our Service uses cookies and similar technologies to improve user experience and analyze Service usage. Cookies are small text files stored on your device that contain information about your activity on the site.

You can configure your browser to refuse all or some cookies or to notify you when they are being sent. However, if you disable cookies, some Service functions may not work correctly.

7. Changes to the Privacy Policy

We may periodically update our Privacy Policy. For significant changes, we will notify you by posting a notice on our website or sending a message. We recommend that you periodically review this Policy to stay informed about how we protect your information.

8. Contact Us

If you have questions or comments regarding our Privacy Policy, please contact us through the feedback form on the website or by email: [email protected]